In this article we are going to cover the details of thoroughly cleaning a Hoshizaki ice machine. A great deal of warranty claims being submitted for parts that have failed due to lime or calcium scale build up. This is a result of machines not being cleaned at all or not being cleaned thoroughly. The cleaning instructions are posted on the inside of the front panel of the unit, in the instruction manual provided with the unit generic instructions can be found in our Pocket Guide .

Hoshizaki recommends that the machine is cleaned and sanitized at least once a year. In areas where water is undesirable, more cleaning will be required and external water treatment may be necessary.

The solution should be circulated until the unit is clean. This may require a substantial amount of time depending on how dirty the unit is. There may be times that a more thorough cleaning may be required. This may be necessary when units are in bad water conditions or when the units have not been maintained correctly. There are a couple of ideas that may help in these tougher situations. The first is to move the spray tubes out about 1/2” this will allow the cleaning solution to run down the fins of the evaporator and assist in the cleaning Hoshizaki also has an evaporator brush (Part number 900019) that can be ordered through you’re local Distributor. This brush is a hard nylon bristle brush and fits tightly down the channels on the evaporator. This can be beneficial in removing scale that is the result of years of poor or no maintenance.

Now empty the sump by one of the methods mentioned above. With the sump empty remove the check valve, spray tube and float switch along with the rubber connector. These components should be taken apart and soaked in ice machine cleaner to allow the acid to break down any particle build up. While these components are soaking, remove the inlet water valve strainer and clean it. It is also a good idea to take the water valve apart and insure that the diaphragm is free of scale and the diaphragm’s weep hole is clear.

Now that your ice machine is clean the unit should be sanitized. The de-scaling chemicals will not clear the algae and bacteria that can develop on the ice machine. You should run the sanitizing chemical through the unit in the same manner that the cleaner was circulated. Be sure that the cleaner and sanitizer are not mixed. Doing so could be harmful.

Remember maintaining your customers unit will increase the life of the machine and decrease service calls. It is the responsibility of the owner to maintain his or her equipment properly. Components that have failed due to scale build up or a lack of preventative maintenance are not considered warranty issues

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